Hosted website
The public site, hosted and looked after. Updates happen, forms come in, and someone is still there after launch.
From $500 a year for hosting and the creation of a static site, like this one you are on right now.
We host and care for your website.
And we build what sits behind it: a backend CRM, a custom web app, or a mobile app. DadDigital designs and builds the software. Ascent stays with you on what it should do.
The work we take on
A hosted site, a CRM, or an app.
Some organisations need the public site hosted and kept current. Some need a record of people, teams, or clients that the staff can trust. Some need a web app or a mobile app that follows the way the work already runs. Ascent can take up any of those, and stay.
Backend CRM
The staff's own record of people, teams, donors, or clients. The organisation keeps the data, and someone checks a change before it is treated as public.
Web or mobile app
When a product off the shelf will not fit the work. DadDigital builds the web app or the mobile app. Ascent stays with you on what it should do, in plain language.
In conversation
Two kinds of organisation.
These are the sorts of conversations we have. They are not a list of finished case studies.
A counselling practice with a real client record
A counselling practice that already has several practitioners needs one quiet record of its clients. The people who work there have to see who is coming, what was agreed, and what is still open, without bending a generic product around the sessions.
We can host the website and, behind it, shape a CRM around how the practice already works. The sessions stay the point.
A business or ministry that has outgrown its spreadsheets
Your business or ministry might run across a few sites, or be one office with people working from home. Either way, a shared inbox and a pile of spreadsheets stop being enough. You need a tool that streamlines the office, keeps one record everyone trusts, and saves real money by saving staff hours.
The same conversation can take in the website, hosted and looked after, and a backend CRM or a mobile app the staff use away from the desk. The organisation keeps its own data. DadDigital builds the software, and Ascent stays in the decisions.
Strategic partnership
DadDigital builds it. Ascent walks with you.
DadDigital is Damien Sawyer’s practice in Melbourne. On tickets.org.au he is the technical co-founder. On a new web application the split is the same kind of partnership: Ascent holds the relationship and the shape of the product, and DadDigital writes the software and carries it in production.
That partnership continues, including through tickets.org.au version 3 in 2027. The useful question is who answers when the system is live and a real event, or a real Tuesday, depends on it.
Technical partner
DadDigital
Custom software, from the application through to the platform it runs on. Thirty years in the work, and production systems kept running for the long haul.
- 2017 Ascent founded. Tickets live.
- 2020 Tickets version 2
- 2027 Tickets version 3. Ten years.
Our product with DadDigital
tickets.org.au
An online ticketing system for community, not-for-profit and ministry events. Version 1 went live in 2017, the year Ascent was founded. Version 2 was released in 2020. In 2027 the product turns ten, and version 3 debuts.
tickets.org.au is Ascent Solutions and DadDigital’s own product. It is an example of the applications this team can make: software that integrates with other platforms and works with all kinds of data.
- An event page your community can find and book on.
- Tickets, registrations and check-in in the one place.
- Free tickets stay free. Pricing is set so more of the takings stay with the organiser.
Version 3 is a new release, with a new set of features and AI built in, made to take on the leading names in event management. The partnership with DadDigital continues.
The work
A CRM, a web app, or a mobile app.
An organisation with real records to keep often ends up bending a generic product around work it was never built for. We start from the work itself: who uses it, what has to be recorded, and what someone needs on a Tuesday morning.
The application
People, teams, donors, and applications, and the staff tools around them. A CRM when the record is the work. A web app or a mobile app when the process belongs to your organisation.
One partnership
You talk with Ascent. DadDigital is the technical partner: the architecture, the build, and the care of the system once people depend on it.
Still looked after
Launch is the start. The same partnership stays available when the organisation changes and the application needs to change with it.
How an engagement goes
Listen first. Then build.
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01
Consult
A free conversation. We learn the organisation, the people, and whether the need is a hosted website, a backend CRM, or a web or mobile app.
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02
Shape
We agree the size of the job, and what it should leave alone, so the work stays honest.
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03
Build
For a website, Ascent hosts it and sets it up with you. For a CRM, a web app, or a mobile app, DadDigital designs and builds it, and Ascent stays in the decisions.
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04
Keep
It goes live on infrastructure that can be looked after, and the partnership continues.
About us
Stewards you can trust.
Ascent Solutions was founded in 2017 by Jeff and Jacinta Hoffard, out of years spent inside Christian ministry and not-for-profit work. That work continues. The same practice now helps a business or a ministry: a website that is hosted and looked after, and the CRM, web app, or mobile app the work runs on.
- Quality
- Practical
- Efficient
- Ministry focused
- Stewardship
Jeff Hoffard
Founding director
Jeff leads the relationship and the product direction, including tickets.org.au, which he co-founded.
Jacinta Hoffard
Business manager
Jacinta keeps the practice running and is part of the small team behind the organisations we support.
Client feedback
In their own words.
Over the past 4 years, Ascent Solutions have helped us develop and improve our financial processes and IT systems, which has greatly enhanced the infrastructures that support our ministries. We consider our arrangement with Ascent to be a partnership, not just a business contract. Jeff and his team truly want to invest in helping our ministry grow and flourish, and often come to us with suggestions for new ideas or processes that will help things move even smoother. They are readily available for our needs as they arise, and always have a professional approach whether in the office or serving us at a ministry event.
Ascent Solutions have been a Godsend! Not only are they quick, efficient and affordable but they understand the challenges of being a not-for-profit charity organisation. From the very initial consultation, Jeff and his team were willing to listen and tried to understand us. They have implemented many processes and ideas that have already resulted in efficiency gains. We look forward to a long working relationship with them.
The decision to engage Ascent Solutions for all our IT infrastructure needs has transformed the productivity and efficiency of our organisation. Many times we had looked at other IT companies providing similar services, but their costs prohibited us from going any further. Ascent solutions has provided us with affordable & professional solutions to all our IT needs. The changes implemented have addressed all our needs and we are very impressed with the access to Jeff and his team who respond promptly to all our requests. We highly recommend them to any non-profit organisation looking for reliable data storage and IT support.
Free consultation
Tell us the idea, and how far it needs to go.
Book a free 15 minute time slot and we can chat through the work, and how we can help. A hosted website, a backend CRM, a custom web app, or a mobile app.
Book a free 15 minute consultation
Choose a time to talk about your product. Bring the idea as it stands, and we will say where we can help.
Get in touch
Or write to us.
If a time slot is not the right first step, send a few lines. We will reply by email.
Or email jeff@ascentsolutions.com.au directly.
We will reply by email.